Multiline Representative – Insurance Sales & Customer Support
Roxanne Jones State Farm
3825 Leonardtown Road, Suite 3
Waldorf, MD 20601
Full-Time | In-Office

Build Relationships. Drive Results. Deliver Exceptional Service.

Roxanne Jones State Farm is seeking a motivated, outgoing, and sales-driven Multiline Representative who enjoys helping customers while growing a successful career in the insurance industry. This role is ideal for someone who thrives in a relationship-focused environment, enjoys consultative sales conversations, and understands the importance of delivering outstanding customer service.

Licensing Requirement (Job Contingent)

This position is contingent upon obtaining required insurance licenses.

• Property & Casualty license must be obtained prior to your Day 1 start (full agency support provided)
• Life & Health license must be obtained within 60 days of your start date
• We provide study guidance, licensing resources, and onboarding support throughout the process

Position Overview

As a Multiline Representative, you will help drive agency growth by building customer relationships, generating new business opportunities, and supporting customer retention efforts. You will work with both prospective and existing customers to identify insurance needs, recommend personalized solutions, and deliver a strong customer experience.

This role combines sales production with light service responsibilities, making it a great fit for someone who enjoys both helping customers and achieving goals.

Responsibilities

Generate new business opportunities through referrals, outbound outreach, lead follow-up, and relationship development

Conduct consultative conversations to identify customer needs and recommend appropriate insurance solutions

Quote, present, and close auto, home, renters, life, and other insurance products

Build and maintain strong customer relationships that support retention and referrals

Assist customers with account questions, billing concerns, policy updates, and other service-related needs

Provide timely follow-up and maintain accurate customer documentation within agency systems

Support office growth initiatives and collaborate with team members to achieve agency goals

Participate in community outreach and marketing activities as needed

Maintain compliance with agency procedures and insurance regulations

Qualifications

Sales-oriented mindset with a strong desire to meet and exceed goals

Friendly, professional, and customer-focused personality

Strong communication and relationship-building skills

Confidence leading sales conversations while maintaining a strong service experience

Ability to multitask and work effectively in a fast-paced environment

Strong organizational and follow-up skills

Prior sales, customer service, insurance, or business-related experience preferred

Ability to meet licensing requirements outlined above

What We Offer

Competitive base salary plus commission and performance incentives

Uncapped earning potential tied to production

Full support through the licensing process

Ongoing training, mentorship, and professional development opportunities

Friendly, supportive, and team-oriented office culture

Opportunity for long-term career growth within a growing agency

Equal Opportunity Employer

Roxanne Jones State Farm is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Important Notice

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.

Ready to Grow Your Career?

If you are sales-driven, customer-focused, and excited to grow your career in a supportive and energetic environment, apply today to join Roxanne Jones State Farm.